By using our Platform, you consent to the collection, storage, and processing of your personal data as described in this Privacy Policy. If you do not agree, please do not use the Platform.
1. Consent
We collect and process personal data only with your explicit, informed, and freely given consent.
You provide consent when you:
- Register on the Platform
- Submit information to Awign
- Use our services or Platform features
Separate consent is requested for:
- Marketing and promotional communications
- Analytics and cookies
- Sharing data with third-party service providers
Withdrawal of Consent: You can revoke consent at any time by contacting support@awign.com, compliance@awign.com. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
2. Information We Collect
A. Personal Data
We may collect the following personal information:
- Name, gender, date of birth
- Mobile number, alternate contact number, email address
- Current location, area, and PIN code
- Education and past work experience
- Bank account details, PAN, or other government-issued ID
- Ownership of electronic devices/assets
- Accessibility information (if differently abled)
- Preferred mode of communication
- Other information required to provide services or as mandated by law
Purpose: Each data type is collected for specific purposes such as registration, service delivery, identity verification, payments, and compliance with legal obligations.
B. Sensitive Personal Data
Sensitive personal data includes:
- PAN, bank account details
- Government-issued identity documents (such as passport, voter ID, Aadhaar, or driving license)
Purpose: Sensitive data is processed only for lawful purposes, including verification, security, compliance, and legal obligations.
C. Non-Personal Data
- IP address, browser type, device information
- Cookies and usage statistics
- Location data for service delivery
- Demographic or aggregated data
Purpose: Non-personal data is used to improve user experience, optimize the Platform, and perform analytics.
3. Purpose of Data Processing
- Registration, account creation, and authentication
- Service delivery and project participation
- Identity verification and fraud prevention
- Responding to inquiries, complaints, or feedback
- Personalizing your Platform experience
- Marketing communications (with separate consent)
- Compliance with legal and regulatory requirements
- Analytics, research, and Platform improvement
Limitation: Data will be used only for the stated purposes and not for unrelated activities without your consent.
4. Legal Basis for Processing
- Your consent
- Necessity for performance of a contract or engagement
- Compliance with legal obligations
- Legitimate interests in providing or improving services
Sensitive data is processed only with explicit consent or as required by law.
5. Data Storage and Retention
Data is stored securely on encrypted servers in India.
Retention Policy:
- Active users: Data retained for the duration of engagement
- Post-engagement: Sensitive data retained only as required by law; other personal data is anonymized or deleted upon request
You may request deletion or anonymization of your data at any time by contacting support@awign.com, compliance@awign.com.
6. Data Sharing and Disclosure
We do not sell or rent personal data. Data may be shared only:
- With third-party service providers on a need-to-know basis for providing services
- To comply with legal obligations or government requests
- To protect the rights, safety, or property of Awign, users, or others
Cross-Border Transfers: Personal data will not be transferred outside India without proper safeguards as per DPDPA.
7. User Rights
Under DPDPA, you have the following rights:
- Right to Access: Request details of your personal data processed by us
- Right to Correction: Update inaccurate or incomplete personal data
- Right to Withdraw Consent: Stop processing of personal data based on consent
- Right to Deletion/Anonymization: Request removal of personal data where not required by law
- Right to Grievance Redressal: Lodge complaints about data processing
Timeline: Requests will be acknowledged within 7 days and resolved within 30 days.
8. Security Measures
- We use industry-standard encryption, access controls, and secure servers to protect data
- Regular audits and risk assessments are conducted to safeguard personal information
- Users acknowledge inherent risks in transmitting data over the internet
9. Cookies and Tracking
- Cookies are used to improve Platform functionality, remember preferences, and analyze usage
- You can disable cookies in your browser, but some features may not function properly
10. Third-Party Links
- Our Platform may link to third-party websites
- We are not responsible for third-party privacy practices
- Users are advised to review third-party privacy policies before sharing data
11. Grievance Officer
For any complaints, concerns, or queries:
- Name: Mr. Praveen Sah
- Email: support@awign.com, compliance@awign.com
12. Amendments
- The Privacy Policy may be updated from time to time
- Significant changes will be notified on the Platform or via email
- Users who do not accept changes can request account deletion
13. Governing Law
- This Privacy Policy is governed by the laws of India
- Courts in Bangalore have exclusive jurisdiction over disputes
Contact Us
For questions, feedback, or requests regarding your personal data, contact support@awign.com and compliance@awign.com.